Last updated: 2026-10-20
This Privacy Policy explains how [Proumera — legal entity name] ("Proumera", "we", "us") handles information in connection with the
Proumera platform (the "Service").
Account and business details (such as business name, contact person, email, phone); billing information; content you
add to the Service (such as menus and branches); and technical data (such as log data, device and browser
information, and approximate location derived from IP).
To provide, operate, secure, and improve the Service; to process billing; to communicate with you about your account
and support; and to meet legal obligations.
We do not sell your personal information. We share information only with service providers who help us run the
Service (for example hosting), when required by law, or to protect our rights and users.
We keep information for as long as your account is active and as needed to provide the Service, then for a reasonable
period to meet legal, tax, and accounting requirements, after which we delete or anonymise it.
We use reasonable technical and organisational measures to protect information. No method of transmission or storage
is completely secure, but we work to protect your data.
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and
may contact us with privacy questions using the details below.
The Service and its data may be hosted on infrastructure we select. Where data is processed outside the Kingdom of
Saudi Arabia, we take steps to protect it consistent with applicable law.
We may update this Policy. We will update the date above and, where appropriate, notify you of material changes.
Privacy questions or requests: [legal@proumera.com].